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RotaTalk Terms and Conditions

Last Updated: September 29, 2025

1. Service Description

RotaTalk ("we," "us," or "our") provides a voice communication platform primarily designed for licensed professional drivers and related logistics professionals to share road-related information and assist each other with navigation and other industry-related queries.

2. Definitions

"Professional Drivers" means individuals operating commercial vehicles under relevant local, state, or national licensing and regulation. The Service is intended for such users and related industry professionals.

3. Acceptance of Terms

By accessing or using RotaTalk, you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these Terms, you may not access or use the Service.

4. User Eligibility and Account Registration

4.1. You must be at least the minimum age of digital consent in your country, or the age specified by the app's local rating on your device's app store (such as the App Store or Google Play), whichever is higher, to use the Service. By using RotaTalk, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you are under 18, you represent that you have permission from a parent or legal guardian where required by law.

4.2. You must register with accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

5. Safe Use and Compliance with Laws

5.1. You agree to use RotaTalk in a manner that does not distract from safe driving. You must comply with all applicable traffic laws, regulations, and safety standards. Under no circumstances shall RotaTalk be responsible for any accidents, injuries, property damage, or other harm resulting from use of the Service while operating a vehicle.

5.2. RotaTalk is not an emergency service. In the event of an emergency, contact local emergency services. You must not rely solely on RotaTalk for urgent assistance.

5.3. RotaTalk does not provide professional, legal, medical, or safety advice. Information shared is for general informational purposes only and should be independently verified.

5.4. Microphone Usage and Responsibility: You acknowledge and accept full responsibility for when your microphone is activated and deactivated. You are solely responsible for exercising due care and attention to ensure that your microphone is not unintentionally left on. RotaTalk does not monitor, supervise, or evaluate any content transmitted through your microphone during live voice communication. You are entirely responsible for all information, opinions, or content that you speak, hear, or share while your microphone is active. RotaTalk shall not be held liable in any way for any incidents, opinions expressed, information shared, or consequences thereof that occur during voice communication sessions.

5.5. Child Safety and Protection of Minors: You must not share, distribute, or promote any content involving the exploitation or endangerment of minors, including but not limited to child sexual abuse material (CSAM). Any violation of this policy may result in immediate suspension or termination of your account and reporting to appropriate authorities.

6. Acceptable Use Policy

6.1. Permitted Uses:

  • Sharing road and traffic conditions
  • Providing navigation assistance and directions
  • Sharing information about border crossings and customs conditions
  • Offering general assistance and guidance to fellow drivers
  • Sharing safety-related information and alerts

6.2. Prohibited Uses:

  • Commercial solicitation or advertising of cargo transportation services
  • Posting or sharing cargo availability or transportation requests
  • Conducting any form of trade or commercial transactions
  • Sharing false, misleading, or deliberately inaccurate information
  • Harassing, abusive, or discriminatory behavior
  • Any illegal activities or promotion of illegal content
  • Sharing personal or sensitive information of others without consent

7. Information Sharing and Moderation

7.1. RotaTalk provides a communication platform, not an information service. We do not verify or endorse the accuracy, completeness, or reliability of information shared by users.

7.2. Channel administrators and moderators may share knowledge based on experience but do so voluntarily and without any guarantee of accuracy.

7.3. Users should independently verify any critical information received through the platform before taking action.

7.4. User-to-user blocking is not currently available due to the live audio nature of the Service; moderators can intervene quickly to mute microphones or ban accounts to maintain a safe environment.

8. Channel Moderation

8.1. Channel administrators have the authority to:

  • Mute microphones of users who violate rules
  • Issue warnings or temporary bans
  • Ban accounts for repeated or severe violations
  • Set and enforce channel-specific rules
  • Manage speaking privileges

8.2. Administrator actions are discretionary but must be consistent with these Terms and platform guidelines.

9. Privacy and Data Protection

9.1. Location data is used only for essential Service functionality and is not shared with third parties, except as required by law. The visibility of other users on the map is conditional upon your own choice to share your location via the "Go Live" feature.

9.2. RotaTalk does not record or retain live audio. Where required by law, we may preserve limited metadata (e.g., timestamps, channel identifiers) for security and compliance purposes.

9.3. User data is handled in accordance with our Privacy Policy and applicable data protection laws.

9.4. Third-Party Services

9.4.1. Our Service integrates with third-party providers including analytics services, error tracking, and push notification providers.

9.4.2. These services may collect and process your data according to their own privacy policies in addition to ours.

9.4.3. You can opt out of non-essential data collection through your account settings where legally required.

10. Service Limitations

10.1. We provide the Service on an "as is" and "as available" basis without warranties of any kind, express or implied.

10.2. We may experience technical difficulties or require maintenance that could affect Service availability.

10.3. We reserve the right to modify or discontinue features with reasonable notice.

11. User Content and Conduct

11.1. You are responsible for all content shared through your account and agree not to share instructions or information that encourages unlawful or unsafe behavior.

11.2. You agree to:

  • Communicate respectfully with other users
  • Share accurate information to the best of your knowledge
  • Report inappropriate content or behavior
  • Follow channel-specific rules and guidelines

11.3. Device Management and Bans

11.3.1. We may ban devices that violate our terms. Device bans may affect all accounts used on that device.

11.3.2. User bans may be enforced across devices to prevent evasion attempts.

11.3.3. Device identifiers are used for security purposes and ban enforcement.

11.3.4. Attempts to evade bans through multiple accounts or devices may result in permanent suspension.

11.4. User Blocking System

11.4.1. The Service provides a user-to-user blocking feature that allows you to block other users from communicating with you and accessing your content.

11.4.2. You agree to use the blocking feature responsibly and not to abuse it as a means to harass or manipulate other users.

11.4.3. Creating multiple accounts or using other means to circumvent another user's block is strictly prohibited and may result in account suspension or device banning.

11.4.4. The blocking feature is mutual - when you block another user, they are also unable to see or communicate with you, even if they have not initiated the block.

12. Intellectual Property

12.1. All trademarks, logos, and service marks displayed on RotaTalk are our property. You may not use them without our prior written permission.

12.2. By posting content, you grant RotaTalk a limited, non-exclusive, royalty-free, worldwide license to use, reproduce, and display your content solely for the operation of the Service.

13. Subscription and Payments

13.1. Certain features may require a paid subscription.

13.2. Subscription terms and pricing will be clearly communicated before purchase.

13.3. Refunds are handled according to the platform's refund policy and applicable laws.

14. Indemnification

14.1. You agree to defend, indemnify, and hold harmless RotaTalk, its affiliates, and their respective officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any third-party rights.

15. Limitation of Liability

15.1. In no event shall RotaTalk be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of or inability to use the Service.

15.2. We are not liable for the accuracy of user-shared information, the consequences of relying on such information, service interruptions, data loss, or any harm resulting from user conduct.

16. Disclaimer of Warranties

16.1. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

17. Changes to Terms

17.1. We may update these Terms with reasonable notice to users.

17.2. Continued use of the Service after changes constituees acceptance of the updated Terms.

18. Governing Law and Dispute Resolution

18.1. These Terms are governed by the laws of Türkiye, without regard to its conflict of law provisions.

18.2. Any disputes arising under these Terms shall be resolved in the competent courts of İstanbul, Türkiye, unless otherwise required by applicable law.

19. Severability and Entire Agreement

19.1. If any provision of these Terms is held to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.

19.2. These Terms constitute the entire agreement between you and RotaTalk regarding the use of the Service, superseding any prior agreements.

20. Contact Information

For questions about these Terms, contact us at:

support@rotatalk.com

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